msg globals


We are pleased to welcome you to our homepage and to see your interest in msg global solutions. In addition to the integrated support of our customers, we are also very concerned about the protection of personal data. The following will describe which activities we perform when you visit our website. These activities are permissible according to the applicable legal regulations for data protection. We will also inform you of which information we collect and how this information may be processed.


With the use of this Internet site, you consent to the saving and use of your data as described in this statement. Any changes in the data privacy statement will be updated on this site, in order to constantly inform you about which data msg global solutions saves and uses.

The most important information on the data privacy can be found under the following topics:

  • Data privacy notice
  • Why we use data
  • General information
  • Personal information
  • Options
  • Right of access
  • Security
  • Collected information, purpose and terminology
  • Contact person
  • Public list of procedures

Data Privacy Notice

At msg global solutions, the protection of person-related data has the highest priority.  Thus, we would like to take this opportunity to tell you how we protect your privacy, when you share your data with us.   

In addition to the natural adherence to legal regulations for data protection, we also promise to handle you data responsible, thus ensuring the protection of your privacy at all times. It is important to us, that you feel secure when visiting our internet sites.

Why We Use Data

We constantly seek to enhance our offer and make it more attractive. However, we can only adjust the msg internet site to your specific interests, if we know which our internet pages are the most frequently visited and for the longest amount of time.

If you entrust us with personal information, msg global solutions will only use the information for the technical administration of websites, customer management, product surveys and marketing and only to the extent necessary. The better we understand your needs, the quicker you will be able to find the relevant information in our internet pages.

General Information

General information will be registered (not personal data) when you access msg systems ag’s internet pages. This information includes, e.g. the type of web browser, the used operating system, the domain names of your Internet service providers, etc. None of this information can be used to gather personal information, and is the same information that is generated when you access any other web page. Thus, this is not a function used exclusively by the msg systems ag Internet sites. This kind of information is anonymous and is evaluated statistically.

Personal Information

Our pages may request personal information, such as your name, address or telephone number; however, such information will be subject to special conditions and will include the following statement:

“I understand, that my personal data (including telephone number and/or e-mail address) may be retrieved, processed and/or used for the purpose of contract processing, or to gain information on, query or acquire prospective customers.”  The forwarding of such data to a third party, with the exception of the msg global solutions subsidiaries, is not allowed. I can revoke this consent at any time by contacting msg global solutions, 85737 Ismaning/Munich.”

This data will be used for the above-mentioned purposes only. msg global solutions will not share this information with third parties. The only exception being msg global solutions subsidiaries.

In addition to the data you provide, we also use information on how you use our offer, in order to enable the quick access of information, which may be of interest to you, and in order to constantly improve our offer.


We would like to use your data to inform you about our products and services, as well as to ask you about them.  You participation is, of course, voluntary. If you do not wish to participate, you can send us a letter by mail at any time, after which we will lock your data accordingly.

Right of Access

Upon request, we will inform you whether and which personal data we have saved for you, according to the applicable laws. If, despite all efforts to maintain correct and current data, we should happen to have incorrect information, we will correct such upon request.


msg global solutions aims to keep their technical and organization measures (especially according to § 9 of the BDSG) up-to-date. msg global ensures the protection of personal data from manipulation by unwarranted or unauthorized persons. Other measures have also been implemented, which protect against data loss and data destruction.

Collected Information, Purpose and Terminology


IP Addresses
An IP address identified your computer. IP addresses are used to diagnose problems, management web pages and for demographic information. When you visit our site, we only recognize your domain names, however not your e-mail address. We can only identify your e-mail address, if you inform us of such by filling out a form or by sending us an e-mail.

Your hard drive has a digital business card, called a cookie.txt (“cookie”), and is a system file.  The cookie contains data, which is saved to your hard drive when a Web site is accessed. However, this data is not dangerous. The respective server is thus informed about the activities performed by the user (customer).  The server contains information for identifying returning visitors; the data will exclusively be used for the duration of the visit to our sites. This enables us to tailor the contents of our Internet pages to meet your interests. However, you can also deactivate the cookies at any time in your browser settings.   

User Registration
If you register your user, you will receive any requested information and/or products, as well as any other product information, news or advertising material.

E-mail Addresses
Providing us with your e-mail address will enable us to contact you. However, if you no longer wish to receive e-mails from msg global, you can unsubscribe from our e-mail mailing list at any time – without having to specify a reason. msg global will not share your e-mail address with any third parties outside the corporate group. When sending an e-mail to msg global, personal data may automatically be transferred, depending of the settings of your e-mail program, such as the address listed in your e-mail signature. msg global will handle such data as confidential, in the same manner as all other data you share with us.

Online Applications
If you apply using our online form, your data will be saved in our applicant management system. msg global will not share your data with any third parties outside the corporate group.

On this website, technologies from etracker GmbH ( are used to collect and save data for marketing and optimization purposes. Usage profiles can be created on the basis of this data under a pseudonym. Cookies may be applied for this purpose. Cookies are small text files stored locally in the cache of the website visitor's Internet browser.  Using such cookies it is possible to recognize the visitor’s browser. The data collected with etracker technologies is not used to determine the personal identity of the website visitor without his or her explicit agreement and is not combined with personal data relating to the owner of the pseudonym. Future data collection and storage may be revoked at any time.

Please contact our data protection officer, Erwin Kraus, in case of questions.

msg global solutions Deutschland GmbH
Erwin Kraus
Robert-Bürkle-Straße 1
85737 Ismaning/Munich


Public List of Procedures (§ 4g and § 4e BDSG)

According to § 4g paragraph 2 clause 2, the data protection officer must make the specifications according to § 4e clause 1, numbers 1-8 of the BDSG publicly available.  

1. Company with the responsible office:   
msg global solutions

2. a. Board of Directors:     
Bernhard Lang
Peter Umscheid

2. b. Person responsible for the IT management:  
Anton Festl

3. Address of the responsible company location:  
msg global solutions Deutschland GmbH
Robert-Bürkle-Straße 1
85737 Ismaning

4. Purpose of the data retrieval, processing or use:
msg global is an IT consulting and system integration company with long-term experience in the development and implementation of integrated application solutions.

Subject matter of the company:

System analysis, development, production and sale of programs for IT installations, as well as the creation and delivery of integrated data processing systems.

All data retrieval, processing and usage will only be done for the realization of the purposes stated above.

5. Description of the affected groups and the related data or data categories:
Customer data, employee data and any necessary data from partner companies for fulfilling the purposes listed under item 4.

6. Recipient or categories of recipients, with whom the data may be shared:
Public sites within the overriding legal regulations.

Contractor under the definition of a partner relationship according to § 11 of the BDSG.

Own internal organizational units for the fulfillment of the purposes named in item 4.

7. Standard deadlines for the deletion of data:
Data will be deleted upon expiry of the legal, statutory or contractual retention periods. Any data, which does not fall under that category, will be deleted when not applicable for the purposes stated in item 4.

msg global solutions
Officer for Data Protection
Status on 12/2011

msg netzwerkservice
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