Avinash Agrawal is the Executive Board Member, Vice President of Business Technology Services, and the Country Manager for msg global solutions India Pvt. Ltd.
Avinash is a Global leader with a proven track record in sales, service, and Customer Success Management in the enterprise software arena, managing portfolios of Consulting, Premium Support, and Custom development, both on-premise and in the cloud.
As a Global Escalation Management leader, Avinash managed a diverse global team of seasoned escalation, customer success managers, key account executives, and complex sales.
As a virtual Chief technology and trusted adviser for a leading German logistics, he interacted with the CIO, Enterprise Architects, and Domain Heads, suggesting solutions and architectural recommendations for business problems.
He successfully managed the Delivery and led road map and IT strategy planning session discussions with the customers, which aligns with relationship building and continuous critical account development.