3rd

May

We’re human beings. We like progress. But we don’t like change. By causing us to contend with the unfamiliar, it scares us. It takes us out of comfort zones, reliable habits, and the ways in which we’ve always done things. It leaves us feeling unprepared and ill equipped psychologically and operationally. But it doesn’t have to be that way.

What if we invested as much in imagination as we do in hesitation? What if, instead of fearing the introduction or imposition of change — of new ways of doing things — we envisioned and developed them? What if we took the initiative in devising and designing change, rather than waiting to react to it? What if we created the future, rather than waiting for it? Why wouldn’t we?

The Danish philosopher, Søren Kierkegaard, said: “Life can only be understood backwards; but it must be lived forwards.” He was right, of course. And to apply it, particularly in the insurance industry, all we need do is look back to see what’s been done — and look forward to imagine what can be done. Especially if we do that looking in collaboration with others of like minds and like needs, there’s no telling what we’ll be able to accomplish. But it’s likely to be entirely new and quite useful.

There are some who would discourage this notion, particularly as it pertains to the formalization and aggregation of imaginative power in things like innovation labs. They’re entitled to their points of view, and some of their points might be valid. But if we’re careful to sidestep the pitfalls, we can work together to foster progress, to promote the contribution of new ideas, and to accomplish much. It’s all about perspectives and faith in possibility.

If we create opportunities for the possible, we’re sure to actualize it. If we create those opportunities collaboratively, we can only increase our chances for actualization. And if we share in the actualization, we’ll also share in the rewards.

For the global insurance industry, an investment in imagination can lead us to look ahead and move ahead. Can you imagine what the insurance industry could accomplish — after investing so much effort in isolation over the past decades — if it opens up and starts to drive change collaboratively? Rather than reacting in the present, we can imagine for the future. That will enable us to be ready psychologically, as well as operationally.

The problems we face today, and the ones we’ll encounter tomorrow, will be tackled much more effectively and productively if we tackle them together.

Blog - Author - Sven Roehl

Sven Rohl

Sven Roehl | Head of Insurance Innovation msg and Co-Founder Cookhouse Lab

Sven Roehl is the Head of Insurance Innovation of msg Group and Executive Vice President of msg global solutions Canada Inc. Combining a mix of business strategy and technical innovation, Sven has worked with insurers globally for more than a decade to successfully develop and implement innovative strategies and products. As director of Cookhouse Lab Inc. Sven is also working with global insurers to accelerate insurance innovation through open collaboration.

For more information, visit Cookhouse Lab.

3rd

May

We’re human beings. We like progress. But we don’t like change. By causing us to contend with the unfamiliar, it scares us. It takes us out of comfort zones, reliable habits, and the ways in which we’ve always done things. It leaves us feeling unprepared and ill equipped psychologically and operationally. But it doesn’t have to be that way.

What if we invested as much in imagination as we do in hesitation? What if, instead of fearing the introduction or imposition of change — of new ways of doing things — we envisioned and developed them? What if we took the initiative in devising and designing change, rather than waiting to react to it? What if we created the future, rather than waiting for it? Why wouldn’t we?

The Danish philosopher, Søren Kierkegaard, said: “Life can only be understood backwards; but it must be lived forwards.” He was right, of course. And to apply it, particularly in the insurance industry, all we need do is look back to see what’s been done — and look forward to imagine what can be done. Especially if we do that looking in collaboration with others of like minds and like needs, there’s no telling what we’ll be able to accomplish. But it’s likely to be entirely new and quite useful.

There are some who would discourage this notion, particularly as it pertains to the formalization and aggregation of imaginative power in things like innovation labs. They’re entitled to their points of view, and some of their points might be valid. But if we’re careful to sidestep the pitfalls, we can work together to foster progress, to promote the contribution of new ideas, and to accomplish much. It’s all about perspectives and faith in possibility.

If we create opportunities for the possible, we’re sure to actualize it. If we create those opportunities collaboratively, we can only increase our chances for actualization. And if we share in the actualization, we’ll also share in the rewards.

For the global insurance industry, an investment in imagination can lead us to look ahead and move ahead. Can you imagine what the insurance industry could accomplish — after investing so much effort in isolation over the past decades — if it opens up and starts to drive change collaboratively? Rather than reacting in the present, we can imagine for the future. That will enable us to be ready psychologically, as well as operationally.

The problems we face today, and the ones we’ll encounter tomorrow, will be tackled much more effectively and productively if we tackle them together.

Blog - Author - Sven Roehl

Blog - Author - Sven Roehl

Sven Rohl

Sven Roehl | Head of Insurance Innovation msg and Co-Founder Cookhouse Lab

Sven Roehl is the Head of Insurance Innovation of msg Group and Executive Vice President of msg global solutions Canada Inc. Combining a mix of business strategy and technical innovation, Sven has worked with insurers globally for more than a decade to successfully develop and implement innovative strategies and products. As director of Cookhouse Lab Inc. Sven is also working with global insurers to accelerate insurance innovation through open collaboration.

For more information, visit Cookhouse Lab.

26th

Jan

Dedicated to helping companies attract and retain customers through effective customer experience design, msgNETCONOMY expands to the U.S. with the opening of a Denver office. The office was established in 2016 and is now staffed and functioning as the North American hub for SAP Hybris consulting and implementation. This adds to the development office in Belgrade, Serbia, established in 2015.

msgNETCONOMY is a joint venture between msg global solutions and NETCONOMY. The joint venture leverages collective leadership, expertise and resources to deliver world-class digital experiences that are engaging, scalable and capable of managing high data volume, complex financial calculations and processes

“When the customer of today interacts with a brand, such as through a website, they are evaluating this experience against the best experiences they’ve had. They are comparing the ease of ordering an Uber car with the process of buying insurance online,” said Alexander Stickelberger, director of the msgNETCONOMY U.S. operation. “We help companies improve experiences for their customers – online and offline - by reimagining the customer journey and designing IT that speaks to today’s consumer.”

“We created great success for organizations in Europe deploying SAP Hybris Commerce, Marketing and Billing. In fact, we were recognized by SAP for excellence. We bring this experience and body of knowledge to the U.S. market where we’ll serve financial services, consumer and retail clients with experienced teams here and abroad,” adds Martin Barzauner, NETCONOMY CEO.

“We immediately understood the vision and potential when our longstanding co-innovation partner, SAP, acquired Hybris. Our commitment to further delivering this powerful omnichannel solution will be seen throughout our global offices. This new msgNETCONOMY office in Denver is one of many developments to come,” said Peter Umscheid, CEO of msg global.

About msgNETCONOMY
msgNETCONOMY is a consulting and implementation partner with full-focus on SAP Hybris. We arm companies to compete in the digital landscape, improve process efficiency and enhance customer experience across all channels. msgNETCONOMY enjoys a global presence in more than 16 countries through joint venture partners, msg global solutions and NETCONOMY. Both msg global solutions and NETCONOMY are Certified Platinum/Silver Partners of SAP Hybris with NETCONOMY being awarded the most innovative SAP Hybris partner in 2016. For more information, visit www.msgnetconomy.net.

Alexander Stickelberger:
Managing Director
msgNETCONOMY Inc 
a.stickelberger@msgnetconomy.net
2590 Walnut St., Denver CO 80205
+1 (310) 309-0263

Mendee Morgan:
Global Marketing Director
msg global solutions
Mendee.Morgan@msg-global.com
+1 (617) 680-4417

Sabine Lackner:
Marketing
Netconomy Software & Consulting GmbH
s.lackner@netconomy.net
+43 (664) 6080 1880

Blog - Author - Sven Roehl

Blog - Author - Sven Roehl

Blog - Author - Sven Roehl

Sven Rohl

Sven Roehl | Head of Insurance Innovation msg and Co-Founder Cookhouse Lab

Sven Roehl is the Head of Insurance Innovation of msg Group and Executive Vice President of msg global solutions Canada Inc. Combining a mix of business strategy and technical innovation, Sven has worked with insurers globally for more than a decade to successfully develop and implement innovative strategies and products. As director of Cookhouse Lab Inc. Sven is also working with global insurers to accelerate insurance innovation through open collaboration.

For more information, visit Cookhouse Lab.