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(Zurich, Switzerland) June 4, 2025 — Spearhead, a Swiss Insurtech company specializing in digital accident, damage and lifecycle analysis for motor vehicles and msg global solutions - a leading product innovator – are partnering to level up crash detection and claims handling: get notified within seconds after an accident happened and benefit from immediate insights about how an accident occurred, what was damaged and how much a repair would cost.

The Future of Insurance—Already Reality

It’s a calm Tuesday morning when Thomas K. veers off a suburban street and crashes into a parked car. The impact is moderate—no injuries, but the damage looks serious.

Within seconds, his insurance company is automatically alerted. A virtual assistant checks in: “Are you okay? Help is on the way.” The insurer already knows the extent of the damage, estimates repair costs, and quickly realizes that it’s likely a total loss.

A tow truck is dispatched to bring the vehicle to a partner garage. A replacement car is already en route. Everything seems in order, and Thomas sticks to his story: a slippery curb, a wrong turn.

As part of routine procedures, the insurer reads the event data recorder – and the data tells a different story. Speed and steering data show deliberate maneuvering. No sign of braking—just a controlled crash into a parked car.

The conclusion is clear: the accident was staged. The claim is denied, police gets involved.

Sounds like science fiction? It’s not. From automated claims to fraud detection powered by vehicle data, this future is already here.

Spearhead AG has been at the forefront of digitizing automotive claims management. Their solutions encompass the entire claims journey - from the first notification of loss (FNOL) to final settlement. By digitizing accident notifications and employing smart analytics, Spearhead enables immediate, qualified assessments of losses, rapid predictions of repair costs, and efficient triage decisions. This approach not only accelerates the claims process but also enhances transparency and customer satisfaction.  

“The collaboration between Spearhead and msg global is more than a merger of technologies; it's a fusion of expertise aimed at redefining how motor claims can be automatically processed and verified at the right moment” said Cees Van Dijk, Co-Founder and COO of Spearhead.

msg global solutions brings to the table their innovative Event Data Retrieval technology: Event Data Recorders (EDRs) are in fact a pivotal component in modernizing claims assessment. EDRs act as unbiased digital witnesses, capturing critical data moments before, during, and after a collision. This includes information on vehicle speed, braking, steering inputs, and more. Such data is invaluable in accurately reconstructing accidents, assessing damages, and detecting fraudulent claims. msg global's solution allows for the automated retrieval and interpretation of EDR data, providing insurers with immediate insights to expedite the claims process and uncover fraud.

“By combining Spearhead's digital claim platform with msg global's EDR capabilities, insurers can achieve accelerated claims resolution, fraud detection and enhanced customer experience” said Dietrich Och, Head of Data-driven Products & Strategic Partnerships (DPS) at msg global.

This integrated approach not only streamlines operations for insurers but also delivers a more responsive and reliable service to policyholders. This alliance exemplifies how technological synergy can drive innovation, efficiency, and trust in the motor insurance sector.

About msg global solutions 

msg global is a system integrator, product innovator, and strategic partner with a special focus on enterprise software and services to help companies improve their operational efficiency and decision-making capabilities. 

Our expertise spans insurance, reinsurance, finance, banking, agribusiness, automotive, and manufacturing. In addition to our core SAP offerings, we design products that leverage machine learning, generative AI, and predictive analytics to maximize business performance, optimize processes, and provide AI-powered solutions, all while ensuring seamless integration.msg global solutions is part of msg group, an independent, international group of companies with more than 10,000 employees around the world. The msg group is active in over 34 countries in the banking, insurance, automotive, consumer products, food, life science & healthcare, public sector, telecommunications, manufacturing, travel & logistics and utilities sectors. msg develops integrated software solutions and advises its customers on all aspects of information technology.

To learn more about msg global solutions, visit www.msg-global.com.

About Spearhead

The digital world promises companies process efficiency, innovative value-added services, new business models and the possibility to upgrade their customer service. The key to this is data. But to take the big step into digitization, you also need technology, expertise and industry knowledge.

That's why we at Spearhead have put together a unique international, multidisciplinary team of over 30 specialists from the fields of AI, automotive claims management, accident physics, vehicle telematics and digital workflow solutions.

To learn more about Spearhead, visit www.spearhead-ag.ch