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By combining our solution offerings, we enable Interactive Digital Sales for Financial Services Products.

(Regensdorf, Switzerland) April 16, 2021 — msg global solutions is pleased to announce the partnership with SYNCPILOT to provide financial services companies solutions and services for customer and agent engagement. Combining msg global’s in-depth solution knowledge of the SAP Commerce, Financial Services Accelerator with SYNCPILOT’s product Live Contract and their experience in digital value chains from sales to customer management, will provide new capabilities to guide customers from a self-service into an interactive buying experience to accomplish better conversion rates.

“The pandemic has shown that the financial services industry needs to rethink sales. With our partnership we unlock new possibilities for our customers.”, said Thomas Strasser (Head of Business Unit Customer Experience at msg global).

The partnership will focus on joint go-to-market, sales and service business globally. In addition, msg global digital, the SAP Customer Experience focused company of msg global solutions, will collaborate with SYNCPILOT and SAP to provide prepackaged integration for the SAP Commerce, Financial Services Accelerator and Live Contract.

“The combination of our two house platforms provides a globally scalable end2end solution for the sale of any financial product, irrespective of the complexity and intensity of consulting, and will thus set new standards in the area of customer experience” Franz Xaver Bleicher (CEO at SYNCPILOT)

Contact us for more information and to experience how customers can seamlessly move from self-service into a digital advisory, covering document collaboration including a legally secure signature, chat, video chat, video identification, screen sharing and much more.

About msg global solutions

msg global solutions is a systems integrator, software development partner, and managed services provider focused on SAP solutions for accounting, finance, regulatory reporting, performance management, and customer experience. Operating from offices across the globe and growing, our expert teams help clients achieve operational efficiency and improve decision-making capabilities. While the heart of our expertise is in the financial services sector, our solutions are utilized in a wide range of industries. We’re part of msg, an independent, international group of companies with more than 8,000 employees around the world. These companies offer a broad spectrum of creative, strategic consulting and intelligent, sustainable services and value-added IT solutions. To learn more about msg global solutions, visit: www.msg-global.com. 

About SYNCPILOT

The SYNCPILOT Group Munich / Augsburg is a software company specializing in solutions for digital customer consultation, online contract closing with digital signature, digitalization of administration, as well as customer experience management. On a cross-sector basis, we enable companies to create the conditions for sustained and consistent customer experiences and expand their competitive position. Fast, economical implementation, without disrupting the IT infrastructure. We support ministries and municipalities in the digitalization of their administration – with solutions for citizen-friendly application processing and decisions in real-time. To learn more about SYNCPILOT, visit: https://www.syncpilot.com/en