CUSTOMER STORY

Establishing new telematics insurance concepts with msg.IoTA

The private car insurance market is very competitive, yet many of the premium calculation models are static and outdated.

Progression in the digital transformation and entering the IoT age of car insurance requires deep knowledge in business and IT. msg global solutions provided just that at a recent engagement with Swiss Mobiliar. Looking to provide a new way to attract young drivers, Swiss Mobiliar needed guidance to implement a new Telematics Usage Based Insurance (UBI) tariff based on driving behavior. msg global solutions provided an end-to-end solution that records, analyzes, and then scores the driving behavior with as little manual intervention as possible. With innovative technology, msg global ensured a modernized SaaS (Software-as-a-Service) system to handle growth and expansion.

The result was Swiss Mobiliars new Pay-How-You-Drive (PHYD) tariff: Telematics CleverDrive App with msg.IoTA.

Project Details


Project Overview

  • In 2017 Swiss Mobiliar wanted a new way to assess car insurance tariffs for their customers
  • Premiums to be based on individuals driving behavior
  • Driving behavior is recorded through telematics devices plugged in the firelighter plug

Challenges

  • Inflexible insurance premiums, based on vague groupings (age, gender, home town)
  • Lack of ability to tailor individual premiums and risk groups
  • Device performance and reliability & system stability
  • Data amount and quality

Solutions

msg.IoTA and Clever Drive App:

  • Integrated end-to-end solution
  • Data transformation, trip data enriched with location and policy data
  • Eliminated outdated premium systems through rationalized scoring models of each driver

Benefits

  • Fast implementation ahead on schedule
  • Risk models created, maintained and results analyzed by Swiss Mobiliar
  • Increased customer engagement through app
  • Created a modern platform with increased opportunity for operational excellence
  • Flexible and scalable solution allowing for further growth and expansion

Why msg global

  • Strategic focus on the insurance market
  • Long-term commitment to a stable, efficient platform
  • Ability to effectively manage complex digitalization transformations
  • Global leadership in the Insurance industry

 

Swiss Mobiliar logo

As Promised

Project Delivered On Time
and On Budget
 

Successful

New Customer Stream Through Innovative Technology

Remarkable

Teamwork Across the Globe

Statement from Patric Deflorin, Managing Director, Head of Insurance

"The msg global team developed a great standardized industry solution together with Swiss Mobiliar. They partnered effectively with our insurance leader and IT team. The implementation was timely and efficient and challenges were resolved in an effective and reliable manner."

Company
Swiss Mobiliar, a division of
the Mobiliar Cooperation

Headquarters
Bern, Switzerland

Industry
Insurance

Products and Services
Insurance

Employees
5400

Web Site
www.mobiliar.ch

As described by Mobiliar: ”It's very simple: Plug the CleverDrive connector into your vehicle and drive away. Your driving data is recorded and evaluated. You can check your score at any time in the Mobiliar App.
But CleverDrive can do even more: With the roadside assistance button, you can get help quickly and competently, if necessary. Thanks to Mobi24 vehicle assistance in Switzerland and throughout Europe.
But that is not all. The CleverDrive plug has a USB port for charging smartphones. So you can use your electronic devices after the journey freshly charged.”

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